Seeing the big picture:

ESM value creation and value capture

When important business decisions about ESM or ITSM come around, choose Your Own ESM-Adventure

Action Learning is a core element of our ITSM/ESM Simulation, designed to increase business impact

All remaining Telltale Games series along with Netflix interactive movies have one thing in common with our new In-Room Value "Gaming Simulation":

all allow you to make choices

A digital native enterprise is an organization that leverage portability, elasticity, scalability, and agility as a competitive advantage. They become digital native by transforming their operations and innovations into a customer-driven powerhouse. The innovation strategies will change from “Innovation for Customer” to “Innovation with Customers” while mastering the social media and other technologies to continuously gather relevant information, feedback, and data which in turn has a direct influence on the direction of the products and services.
Harvard-Business-Simulation

A remaining experience

A Serious Business Game

An ESM Simulation

Risk Free

Realistic

Time efficient

Cost effective

Repeatable

Easier, Better, Faster, Cheaper Customer Engagement


ESM/ITSM
Workflow

In-Room Simulation


BUSINESS VALUE Assessment (BVA)


LISTEN, LEARN, ACT, REPEAT.


B2B ESM (sales)


CSM Value Simulation as a customized ESM digital business simulation framework provides both Public and Private organizations with a proven and repeatable structure for increasing value and revenue. CSM Value Simulation can also be used to answer the question: “what is in it for me?”

Covid-19-SIM
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CSM Value Simulation
ESM Simulation